Section 1 – Occupancy and Access Opening


  1. The park opens 1st March and closes 4:00pm on 31st October/14th January. When the park is closed owners may visit on a weekly basis between the hours of 10am & 4pm only for no more than a maximum of two hours per week in total, the gates are likely to be locked outside normal office hours.

  2. A holiday home at the park is only to be used for holiday purposes and not for permanent habitation or residential occupancy.

  3. You warrant that your permanent residing address is your house address for council tax or similar purpose to which all communications from Sun Valley should be sent. Post should not be sent to the park for owners. The park reserves the right to redirect post if addressed to the owner at the park.

    The person named on the last invoice issued by the site is understood to be the occupier of the site for all purposes therewith and will accept responsibility accordingly. Such person or his/her trustees where applicable will notify the site manager in writing of any changes of address.

  4. Sub-letting is allowed and the park management must be informed before a holiday home is lent to others. Unaccompanied groups of young people may not use your holiday home.

  5. Owners must have a key for their caravan at the office for emergency or draindown/reconnection work.

  6. A holiday homeowner is not allowed to carry on or run a business of whatever kind from the park.

  7. Commercial vehicles are not allowed on the park unless the management has given permission.

  8. Touring caravans and motor homes are not allowed on the park.

  9. All trades eg. Plumbers, electricians, must report to the site office upon arrival at the park.

  10. The park management reserves the right to expel permanently any visitor or owner for conduct that is detrimental to the well being of the park.

  11. Owners & visitors are expected to act in a courteous and considerate manner towards park management and staff and to other clients on the park. Similarly all Inter Sun Valley staff should act in the same way and any client who is not treated correctly should notify a director of any instance, which may cause concern.


Section 2 - Health and Safety

The park operates a Health and safety policy and regards this area of park management of paramount importance.

  1. For personal safety all holiday homes must be equipped with a fire extinguisher and smoke alarm.

  2. No open fires must be made at the park. A Bar-b-que is not classed as an open fire.

  3. Work on caravans electrical & gas systems must only be carried out by suitably qualified persons.

  4. Gas Test Certification. All caravans must be gas tested by Corgi registered installers and must have a current gas certificate. Failure to comply will lead to caravans being disconnected.

  5. Electrical Testing. To comply, all caravans must have a periodic (every 3 years) test structure and supply test (i.e. from the outside socket to the inside of the caravan). Sun Valley is responsible up to the point of connection, i.e. outside the box.

  6. Owners are not allowed to dig or drive posts into the ground, as there are pipes and cables running all around the park.

  7. The 10mph speed limit must be observed at all times. Bikes and cars are confined to the roads and must not drive on the grassed areas at any time. Flagrant disregard of this condition will lead to owners being required to remove their caravan from the site.

  8. No person should drive on the park without a valid driving licence and should not drive under the influence of alcohol or drugs in any event.|

  9. Dogs must be kept on a lead at all times. No dangerous breeds of animals are allowed and the decision of the park management as to any pets suitability is final in this matter. All pets fouling must be disposed of hygienically.

  10. Owners will ensure that they or their visitors do not cause annoyance, inconvenience or disturbance to other owners and ensure that children are properly controlled. The playing of ball games must be with consideration for other park users and must not cause danger or annoyance

  11. A caravan must be kept in a safe and good condition and the pitch and surroundings maintained in a neat and tidy order. No items are to be stored under the caravan. The park management reserves the right to remove or dispose of any items under the caravan


Section 3 - Insurance


  1. The park is comprehensively insured, however it is the sole responsibility of each caravan owner to ensure that their caravan and contents together with a minimum £2 million public liability cover is in place for their caravan.

    A copy of cover must be given to the office to keep on file.


Section 4 – Site Fees and Charges


  1. In the normal way these will be estimated in August of each year for the following season. The Site Fees are due every October in advance

  2. Gas & electric are metered and invoiced in November.

  3. Increase in Site Charges. Any increase in the site fee will be notified before October. Other charges beyond the control of the management will be passed on as and when appropriate.

  4. Payment Schemes. Charges are due in five parts from 20th October to 20th February.

  5. Site fees are accepted on condition that the caravan can be re-sited by request of the management.

  6. £100.00 will be charged on overdue accounts.

  7. Site fees and Tenancies are reviewed annually.


Section 5 – Caravan Sales & Transfer of Ownership of Caravans.

New/Used Caravans purchased Direct From Sun Valley

The price quoted includes siting, connection, gas certification and one pair of steps as required. Balconies can be supplied by quotation; site fees are by negotiation but generally pro rata for the first season.

All new caravans come with a minimum 12-month full guarantee.

Used private owner sales

Application may be made to sell your caravan on the park with written consent from the park manager.

  1. All financial deals must be carried out through the office not through the owner. If the business is not carried out correctly the caravan will have to be removed from the park.

  2. A transfer fee of 15% or a minimum fee of £1,000 plus VAT (whichever the higher figure) will be deducted from the gross proceeds of any agreed sale. The transfer fee is not a sales commission.

  3. Generally the total price is for the caravan sited where it is complete with balcony but excluding personal contents.

  4. Site fees should be paid up to date at all time.

    1. If a caravan is disconnected and off the base then a storage charge will be made up to the time when the caravan is sold.

  5. There is no guarantee with any private sale direct or implied by Sun Valley. The deal is private between the vendor and the purchaser, we confirm transactions be conducted through the office.                                                                                                                                                                                                                                                                       
  6. Caravans will not be released for removal from the site unless the site manager has been notified and a clearance note given. Disconnection and removal from base to road, minimum charge £500.00 + VAT. Where there is a balcony in place an extra charge will be applied depending on size and man hours to move.                                                                                  
  7. Where site charges or other monies due are not paid within a reasonable period and are overdue without explanation or arrangement, caravans will be disconnected and may be removed from the base. A £500.00 + VAT reconnection charge will be made. The right is reserved to dispose of any caravan, following valuation by a reputable dealer of any authority recognised in the trade. The balance of any such sale, less monies due and expenses, will be forwarded by post to the last known address of the owner.                                                                          
  8. Caravans can be sold off site but will not be released until the disconnection fee and all outstanding monies have been paid.                                                                                                               
  9. If caravans are abandoned and are of no monetary value, a scrapping charge, of £500 + VAT will be applied.

  10. Where caravans have been brought on from other parks Sun Valley reserve the right to refuse a private sale, the caravan would have to be sold to us if we agree or off the park.


Section 6 – Miscellaneous


  1. Sheds & Fences are not permitted. Washing lines are not permitted and we recommend a hook-on airer or free standing, model. Steps, balconies or ramps must be of metal or UPVC construction and, must have the approval of the site manager. There must be a clear space of 3.5 metres between each caravan and such items shall not face each other in any space. Gardens must be maintained. A charge will be made for reinstatement if required. Permission must be obtained from the site manager for any garden or groundwork at all times. Caravan bodies must not be painted by hand on site. Balconies and steps must be adequately maintained.

  2. A drain down and re connection service will be made available to you each year.

  3. Household refuse must be put in the black bags and disposed of in the wheelie bins in the compound. Garden waste must be put in green bags and deposited in the marked area in the compound.

  4. Site numbers will NOT be provided by the office and must be neatly displayed on the caravan.

  5. Any planting or cutting of trees or shrubs will be done by the park staff.

  6. Caravans can only be sited or removed by Sun Valley, or their appointed contractors.

  7. Washing machines are permitted inside caravans, also outside the caravan in storage boxes with permission from the site manager. 

  8. Gazebo’s or tents are not allowed on the park

  9. A maximum of 1 standard single boxed (of PVC construction) 184mm wide x 81mm deep (single level not double stacking) are allowed for each caravan.

  10. Flowerpots, tubs, & boxes must be placed on a hard surface (chippings or paving stones) to minimise strimming. Flowerpots must be kept to a reasonable amount.

  11. The parking/leaving of cars on the park during the shutdown period is not permitted.

Web Site Privacy Policy

Your privacy is very important to us; under the Data Protection Act and the General Data Protection Regulations (GDPR), we have certain legal obligations related to the information we collect and process. Further details on GDPR can be found at the website for the Information Commissioner ( For the purposes of GDPR, we will be the “controller” of all personal data we hold about you.

  1. When do we collect personal information about you?

    Our web site does not capture or store any personal information about individuals who access it except where you voluntarily choose to give us your details, for example:

    • When you complete an online enquiry form on our web site
    • When you contact us by email using an email link on our web site
    This information is not stored on our web site.

    Offline enquiries & customers

    In addition, we will collect personal information from you if you contact us to enquire about our services by telephone, SMS or letter; and if you order goods or services from us as part of an (offline) ordering process.

  2. What personal information do we collect from you?

    If you contact us via our web site we will collect your name and contact details including address, email address and contact telephone number(s) plus any additional information according to the specific enquiry form you have completed and clearly indicated on the enquiry form.

    Offline enquiries & customers

    If you become a customer then we will be required to collect additional information from you, to include name, full contact details (address(es), telephone number(s), email address) and payment information.

  3. What we do with your personal Information?

    Your personal information volunteered when making an online enquiry will be used solely for the purposes of replying to your enquiry.

    Offline enquiries & customers

    If you are a customer we will use your personal information to assist in the supply of the requested goods or services, for billing and accounting purposes, to administer our services and for internal operations, and to notify you about changes to our services or terms.

    In addition you agree that we may share your personal information as follows:

    • With our suppliers and sub-contractors (including payment processors) where required to do so for the execution of any contract we enter into with them in order to provide the requested goods or services.
    • In the event of a transfer of business (sale or acquisition) in which case personal information would be required to be disclosed to ensure continuity of service.
    • Where we are under a duty to disclose or share your personal information in order to comply with the law, or to enforce our terms of use or terms and conditions of supply of goods or services; or to protect the rights, property or safety of ourselves, our customers or of others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit checking.
  4. Use of personal information for marketing

    We will never sell your personal information.

    We will not email you with marketing emails in the future unless you have explicitly given your consent to receive marketing emails.

    Personal information will never be disclosed to third parties for any marketing purpose unless this is clearly indicated on the web page and / or relevant enquiry form at the point of collecting information from you, and you have given your explicit consent.

    Where we run marketing activities using a combination of email, post, telephone and SMS you will be given the opportunity to indicate which (if any) you are consenting to receive.

    If you have given consent for marketing communications you may revoke this at any time; either by contacting us to request removal or in the case of email communications by unsubscribing using the provided link.

  5. Transfer of personal information outside of the EU

    As part of our marketing and customer service operations we may transfer certain information outside of the EU. As per EU law we will only transfer personal information to companies offering the same level of privacy and data protection as required by EU law. Specifically we use:

    • MailChimp – for consent-based email marketing. Privacy Policy:
    • ZoHo – for customer services and lead management. Privacy Policy:
    • Insite - for customer services and lead management.
  6. Your rights

    We are obliged, and are committed to, ensuring that we only store essential information and that any information stored is accurate and up to date. Furthermore, you have certain rights pertaining to your personal information:

    • You have the right to request us to not process your personal information for marketing purposes, and to revoke that permission (where granted) at any time.
    • You have the right to request access to the personal information we hold for you.
    • You have the right to request any errors be corrected.
    • You have the right to be request we erase any personal information we hold for you.
    • You have the right to copy or transfer any personal information we hold about you to another provider.
    There is no charge for this service.

    Please note, certain restrictions apply, for example we are obliged to retain sufficient records for accounting purposes for a period of seven years.

    Please address any requests relating to personal information to our Data Controller:

    Gareth Townsend
    Lloyds Caravan Sales
    LL22 7PW
    This email address is being protected from spambots. You need JavaScript enabled to view it.
    01745 832050

  7. Data Retention

    We will not store your personal information for any longer than is necessary.

    We are required by HMRC to retain sufficient information for accounting purposes for a period of seven years.

    Information pertaining to leads and enquiries, not leading to any contract for supply of goods or services, will be deleted after a period of one year.


We reserve the right to amend this Privacy Policy from time to time without prior notice. You are advised to check this page regularly for any amendments.

This Privacy Policy was last updated on 01 May 2018.


About Sun Valley

Cradled on the banks of the River Clwyd, Sun Valley Caravan Park has been designed for the holiday home owner who wishes to unwind surrounded by beautiful scenery that is North Wales at its best.

Privacy Policy

Get in touch

Sun Valley Caravan Park
Marsh Road
North Wales
LL18 5UD

01745 590 269

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